Tracked links are part of the Starter plan and above.
Create a link
1
Open Tracked links
In the dashboard sidebar, under Grow, open Tracked links and click
New link.
2
Choose where it opens
Your store, one of your products, or any other page of your store
(including a domain you connected).
3
Name the short link
Type the part after
/go/ — for example ig-bio. The field checks right
away whether the name is free. Your link is
https://<your-store>.pocketsflow.com/go/ig-bio (or on your own domain if
you connected one).4
Pick the channel
Instagram, TikTok, YouTube, X, Facebook, Email, Ads or Other. It groups
your links in the By channel table and fills in the UTM parameters
for you (
utm_source=instagram&utm_medium=social&utm_campaign=ig-bio).
You can change them under UTM parameters.5
Post it
Copy the link from the list, or download its QR code (a print-size PNG)
for flyers, packaging and slides.
What counts
- Clicks are visits through the link. Bots, link-preview fetchers (the card an app shows when you paste a link), browser prefetches and the same person clicking again within 30 minutes are not counted.
- Unique visitors are distinct people over the date range.
- Sales are orders placed within 30 days of clicking the link, credited to the last link the buyer clicked. Free claims count too; refunded orders and test-mode orders don’t.
- Revenue is those orders’ total in your account currency, read like the Revenue on your dashboard.
- Conversion is sales per unique visitor.
Safe by design
A tracked link only ever opens a page of your own store. Links to other websites are refused when you save, and each click checks the destination again — if you disconnect a domain, its links fall back to your store’s home page. A mistyped short link still lands on your store, never on an error page.Editing, archiving and your plan
- You can change a link’s destination, label, channel and UTM parameters at any time. The short link itself never changes once it exists, so links you already posted keep working.
- Archive hides a link from the list. It keeps redirecting and counting.
- If your plan drops below Starter, every link keeps working and every visit and sale is still recorded. You can still copy, archive and restore links; creating or editing them, and seeing the numbers, waits until you upgrade — then the full history is there.
API and AI agents
Tracked links are in the public API (/tracked-links) and in the MCP server
(list_tracked_links, create_tracked_link, get_tracked_link_stats,
update_tracked_link). See Tracked links API.