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After you buy a product or subscription from a creator using Pocketsflow, you’ll want to access what you paid for as quickly as possible. This guide explains where to look and what to do if something seems missing.

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Immediately after purchase

Right after payment succeeds you will typically:
  • See a confirmation page with:
    • A success message.
    • Buttons or links to access your product.
    • Any special instructions from the creator.
  • Receive a confirmation email sent to the address you used at checkout.
We recommend:
  • Bookmarking or saving the confirmation page if it includes important links.
  • Checking your email within a few minutes.

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Access via email

Your confirmation email usually contains:
  • A receipt or invoice.
  • Links to:
    • Download files.
    • Access a course or community.
    • Manage your subscription (if applicable).
If you don’t see the email:
  • Check your spam or promotions folder.
  • Search for the creator’s name or “Pocketsflow”.
  • Verify that you used the correct email at checkout.
If you still can’t find it, contact the creator or see Contact support.

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Types of access

Depending on what you purchased, access can look different:
  • Downloadable files – you’ll receive one or more links to download files directly.
  • Courses – you’ll get a link to a course area, sometimes on a separate platform, along with login instructions.
  • Communities and memberships – you’ll be given instructions on joining a community space (for example, Discord or other platforms).
Creators may also offer a buyer portal or account area where you can see all your purchases together.

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Lost access

If you previously had access but now can’t:
  • For downloads:
    • Try the original email links again.
    • Check whether the creator has updated how files are delivered.
  • For subscriptions:
When in doubt, contact the creator with:
  • Your name.
  • The email you used to purchase.
  • Any order or receipt ID you have.