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Your store can have more than one person behind it. Invite a co-founder as an owner, an assistant as an admin, and freelancers as members who see only what their team needs. Team members is part of the Growth plan and up.

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Roles

A store always keeps at least one owner. Nobody can change their own role or access: ask another owner.

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Teams and areas

A team is a named group of members with a list of areas they can open: Payouts, billing and ownership are never part of a team. A member in several teams gets every area of those teams.
1

Create a team

In Settings → Team → Teams, click New team, name it (for example Support) and tick the areas it can open.
2

Invite people

Click Invite people, enter their email, pick a role and, for members, their teams. They get an email with a link that works once and expires in 7 days. You can Resend (a new link, 7 more days) or Cancel it.
3

They accept

The link opens a page that says who invited them and what they’ll be able to do. They sign in (or create an account) with the invited email and confirm that address, then the store opens.

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Seats

Each plan includes a number of seats, you included: Growth 5, Pro 15, Scale 50, Volume unlimited. An open invite holds a seat until it’s accepted, canceled or expires. If you move to a plan with fewer seats, the newest members beyond your seats are paused, not removed (owners and admins are kept first). They come back on their own when you upgrade again. You can always remove people, cancel invites or pause someone, whatever your plan.

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Switching stores

People who work on more than one store get a store switcher under the logo in the sidebar. It lists your own store and the stores you were invited to, and remembers your choice in this browser. The sidebar shows only the pages your role and teams open.

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Changes take effect right away

Removing, pausing or re-scoping someone applies on their very next click.

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Activity log

Settings → Activity log shows who did what, newest first: invites, role and team changes, seat pauses, and every change a team member made in the store. Entries are kept for 400 days.

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Using the API

With an API key you act as the store owner: list your team, invite people, change roles and teams, and read the activity log.