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Invoices and receipts help you keep records for personal, business, or tax purposes. This guide explains every place to find them for purchases made through Pocketsflow, and how to fix a mistake in your billing details.

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Receipt vs. invoice

  • A receipt confirms a payment happened — the amount, currency, product, and date. Your confirmation email is a receipt.
  • An invoice is a more formal document, often needed for expenses or accounting, and can include your name/company, billing address, and tax details.
For most personal purchases the emailed receipt is all you need. For business purchases, use the downloadable invoice described below.

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After a one-time purchase

Immediately after a successful payment you receive a confirmation email that includes the amount paid, currency, product name, and an order reference. Keep this email — it’s your primary record.

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Downloading an invoice

You have two routes:

From your confirmation email

Look for a View invoice or Download receipt link, or instructions from the creator.

From your Pocketsflow account

Sign in, open Purchases, find the order, and click Invoice to open its invoice page, where you can view or download it.
Creating a free account with the same email you paid with links your purchases to your account, so the Invoice action is always one click away later.

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Subscriptions

For subscriptions you get a receipt for each billing period — the initial payment when you signed up and every renewal afterwards. Each renewal also arrives as its own receipt email at the time it’s charged. Your full payment history lives in your native subscriber portal, where every charge is listed in date order with its amount, date, and receipt:
1

Open your subscriber portal

Use Manage subscription from your Purchases page or a link in your subscription emails.
2

Find the charge in your payment history

The portal lists every payment on the subscription — initial and renewals — newest first.
3

View or download its receipt

Open any charge to view or download its receipt for your records.
See Managing subscriptions for everything else the portal can do, and Orders & customers if you’re the creator looking at the same payments from the dashboard.

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Correcting or updating billing details

If your name, company, address, or tax ID (VAT number) is wrong:
  • For subscriptions: open your subscriber portal, choose Manage / Update payment method to reach the secure payment page, and update the billing details attached to your card there. Future invoices reflect the change. For anything the page doesn’t let you edit, contact the creator.
  • For one-time purchases: reply to your confirmation email with the corrected information and ask the creator to re-issue the invoice.
Some details are fixed for compliance once a transaction is processed, so a correction may appear on future documents rather than retroactively editing a past one. Ask the creator what’s possible.

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Tax on your invoice

Depending on your location and the creator’s setup, your invoice may include tax such as VAT or sales tax. If you’re a business with a valid tax ID, add it via Manage / Update payment method (for subscriptions) or ask the creator to include it, so it appears on your invoices.
  • Invoices (marketing page): https://www.pocketsflow.com/invoices