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This page brings together the most important policy and legal documents that govern how Pocketsflow is used. Always refer to the versions hosted on pocketsflow.com as the source of truth — the links below always point to the current version.

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Platform policies

Privacy Policy

How personal data is collected, used, and protected.

Terms & Conditions

The master agreement for using the platform.

Seller Agreement

Rules and responsibilities for creators selling on Pocketsflow.

Refund Policy

Platform-wide rules that frame every creator’s own refund terms.

Disputes Policy

How chargebacks and payment disputes are handled.

Prohibited Items

What may not be sold on the platform.

Cookie Policy

How cookies and similar technologies are used.

Acceptable Use Policy

Conduct and content rules (AUP) for all users.

EULA

End-User License Agreement for products delivered through the platform.

Data Processing Addendum

The DPA for customers processing personal data (GDPR/compliance).

Disclaimer

Limitations and disclaimers relating to the service.

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Why these matter

Collectively these documents explain:
  • Rights and responsibilities for both creators and buyers.
  • How personal data is processed and protected.
  • What is and isn’t allowed on the platform.
  • How refunds, disputes, and account actions are handled.

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Which policy applies to me?

The Terms, Privacy Policy, Refund Policy, and Disputes Policy are the ones you’ll reference most. Remember the creator’s own product-page terms also apply, within these platform rules.
Read the Seller Agreement, Acceptable Use Policy, Prohibited Items, and Refund Policy closely — they define what you can sell and the standards you must meet. Align your own product terms with them.
Review the DPA and Privacy Policy with your legal or compliance advisors, and keep your own site’s terms consistent with the platform terms.
This page is a convenience index, not legal advice. If you operate a business on Pocketsflow, review these policies with your own legal or compliance advisors.