> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pocketsflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download limits

> Limit how many times each buyer can download your files, and make download links expire.

Download limits stop download links from being shared: each buyer can
download each file a set number of times, and/or for a set number of days
after buying.

<Note>
  Download limits are part of the **Growth** plan and above.
</Note>

## Turn them on

In the product editor, open the **Product** step and find **Delivery
protection**. Switch on **Limit downloads**, then set:

* **Downloads per buyer**: how many times each file can be downloaded per
  order (for example 5). Leave it empty for no count limit.
* **Links expire after**: how many days after the purchase the downloads
  work (for example 7). Leave it empty to never expire.

## Existing orders

Limits never apply to orders placed before you turned them on, so nobody
loses access to something they already bought. To limit older orders too,
switch on **Also apply to existing orders**.

## What buyers see

* On their delivery page, under the download button: **3 of 5 downloads
  left · Link expires Oct 23, 2026**.
* When they run out (or the link expires), the button is replaced by a short
  note with a **Contact the creator** button that writes to your support
  email.
* A browser retrying the same file within 30 seconds is not charged twice,
  and resumed downloads don't count.

## Reset a buyer's downloads

Open the order in **Orders**. The **Downloads** card shows what the buyer
used, what they have left and when their link expires. Click **Reset
downloads** to give them everything back; the expiry window starts again
from now.

If your plan no longer includes download limits, buyers download without
limits again. Your settings are kept.

## For developers

`GET` / `PATCH /products/{id}/download-limits`, and per order `GET
/orders/{id}/downloads` and `POST /orders/{id}/downloads/reset`. See
[Limited drops, PDF stamping & download limits](/api-reference/delivery-protection).


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