> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pocketsflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resources & policies

> A central index of the legal and policy documents that govern using Pocketsflow — for buyers, creators, and businesses.

This page brings together the most important policy and legal documents that
govern how Pocketsflow is used. Always refer to the versions hosted on
`pocketsflow.com` as the **source of truth** — the links below always point to
the current version.

## Platform policies

<CardGroup cols={2}>
  <Card title="Privacy Policy" icon="user-shield" href="https://www.pocketsflow.com/privacy">
    How personal data is collected, used, and protected.
  </Card>

  <Card title="Terms & Conditions" icon="file-contract" href="https://www.pocketsflow.com/terms">
    The master agreement for using the platform.
  </Card>

  <Card title="Seller Agreement" icon="store" href="https://www.pocketsflow.com/seller-agreement">
    Rules and responsibilities for creators selling on Pocketsflow.
  </Card>

  <Card title="Refund Policy" icon="rotate-left" href="https://www.pocketsflow.com/refund-policy">
    Platform-wide rules that frame every creator's own refund terms.
  </Card>

  <Card title="Disputes Policy" icon="gavel" href="https://www.pocketsflow.com/disputes-policy">
    How chargebacks and payment disputes are handled.
  </Card>

  <Card title="Prohibited Items" icon="ban" href="https://www.pocketsflow.com/prohibited-items">
    What may not be sold on the platform.
  </Card>

  <Card title="Cookie Policy" icon="cookie-bite" href="https://www.pocketsflow.com/cookie-policy">
    How cookies and similar technologies are used.
  </Card>

  <Card title="Acceptable Use Policy" icon="shield-halved" href="https://www.pocketsflow.com/aup">
    Conduct and content rules (AUP) for all users.
  </Card>
</CardGroup>

## Legal addenda

<CardGroup cols={2}>
  <Card title="EULA" icon="file-signature" href="https://www.pocketsflow.com/eula">
    End-User License Agreement for products delivered through the platform.
  </Card>

  <Card title="Data Processing Addendum" icon="database" href="https://www.pocketsflow.com/dpa">
    The DPA for customers processing personal data (GDPR/compliance).
  </Card>

  <Card title="Disclaimer" icon="circle-exclamation" href="https://www.pocketsflow.com/disclaimer">
    Limitations and disclaimers relating to the service.
  </Card>
</CardGroup>

## Why these matter

Collectively these documents explain:

* **Rights and responsibilities** for both creators and buyers.
* How **personal data** is processed and protected.
* What is and isn't **allowed** on the platform.
* How **refunds, disputes, and account actions** are handled.

## Which policy applies to me?

<AccordionGroup>
  <Accordion title="I'm a buyer" icon="user">
    The **Terms**, **Privacy Policy**, **Refund Policy**, and **Disputes Policy**
    are the ones you'll reference most. Remember the creator's own product-page
    terms also apply, within these platform rules.
  </Accordion>

  <Accordion title="I'm a creator" icon="store">
    Read the **Seller Agreement**, **Acceptable Use Policy**, **Prohibited
    Items**, and **Refund Policy** closely — they define what you can sell and
    the standards you must meet. Align your own product terms with them.
  </Accordion>

  <Accordion title="I run a business / handle customer data" icon="building">
    Review the **DPA** and **Privacy Policy** with your legal or compliance
    advisors, and keep your own site's terms consistent with the platform terms.
  </Accordion>
</AccordionGroup>

<Note>
  This page is a convenience index, not legal advice. If you operate a business
  on Pocketsflow, review these policies with your own legal or compliance
  advisors.
</Note>

## Related topics

* [Report a seller](/resources/report-a-seller)
* [Buyer refunds](/buyers/refunds)
* [Contact support](/buyers/contact-support)
* [Help Center](/resources/help-center)